Policies
We are still developing our policies. Please check back often for changes. There are no refunds at this time. The Wagon Wheel is not equipped with a database system for inventory controls and neither is Scrap-a-rama at this time.
No discounts on software, magazines, books, clearance items, pre-paid orders, or special orders.
Beginning July 1, 2011, all classes will be offered online only. If we know each other, and you require one-on-one time with me for a class offered, you are welcome to contact me to arrange for a private class time.
When we do have a database system to help us with inventory there will be no refunds on paper (designer, printed or cardstock), opened packages, pens, markers, books, magazines, ribbon by the yard, material, seasonal products, software, pre-paid orders, Provo Craft products, special orders or clearance items. Refunds will be in the form of exchange or store credit, receipt required. Must be return within 2 weeks of purchase. We must be able to put back onto the shelf the item you are returning; if it is opened or damaged - even in the least bit - we cannot accept it.
Coming soon is a lay-away plan! Please check back later for details.
Note: If you experience a problem with an electronic product or software you must contact the technical support department of the manufacturer. They are better equipped to handle the issue and help you trouble shoot. Often manufacturers have policies that require consumers to contact them for returns and problems rather than the store from which they bought the item. Thank you for understanding.
